I want to return my item because I don't want it anymore (it's not faulty or wrong)
1) Each time you have to check whether the return of goods is allowed. This is described on the item card in "More Info" tab.
2) Currently we are accepting returns from customers all over the world, we got 3 warehouses to where you can ship your item for a return or choose return it directly to the supplier address*. Our warehouses are located at:
3) Return is available only when:
4) Return need to be reported to us by your account on our Bludiode.com webpage at "returns manager" section at least one day before return time ends
5) Return package need to be sent in insurance package, allowing package to safely reach our address. Package needs to be indicated as "return" at the post/courier company. You need to cover the return package cost.
6) After receiving your package, we got up to 7 calendar days to verify your return
7) If return is accepted, you'll receive:
8) In most cases return amount will be issued to you in next 7 days after return acceptation, if possible, by the same form that you did paid for the item. In case your payment method do not accept returns, founds will be returned to your bank account, excluding bank costs - those will be deducted from the return amount (if they appear, if not sure, ask us before).
9) There's possibility to reject package before receiving it, after it was already shipped, but this is not recommended way of return as:
* please before returning item to the supplier, confirm he's address first, as it might not be address presented on the package shipping label. Some suppliers are using freight forwarders, and your return might not be served by them, or package can get lost due to lack of the permissions for importation.
** there is a possibility of refunding paid VAT, duty, tax, when the device is delivered to an address in Europe or UK, but each time the customer must ask for such a possibility the courier company that delivered the product or the appropriate representative who will deal with the VAT, tax, duty refund procedure. Bludiode.com does not provide assistance with refunding these taxes, nor does guarantee the effectiveness of the refund as it depends on the local law.
*** please return the item to the sender's address - please check the product details -> more information tab -> "Ship from"- there's indicated country or origin. For getting full supplier address, please contact with us. You'll need to send your item there at your own expense.