Bludiode Questions and answers
Please check most common questions about the products in our store. If you are not finding an answer for your question, please come back to the page of the product you are interested, and use button "ask a question" or please login to your account and open new support ticket.
For the explanation we invite you to a short article
HOW IS WARRANTY BLUDIODE.COM AND WHO PROVIDES IT?
Our store has hundreds of satisfied customers - some of their reviews you can check in our store at reviews section or on known portals like Trustpilot. We provide you our website's and company registration data at the footer, so you can easily check it in at the appropriate offices. If you want additional layer of security we recommend using credit card payments.
Of course! Always look forward to when returns to us a satisfied customer. We are happy, we reward your interest in our offer by assigning money reward to almost every sell. Once your order is accomplished and delivered, you can convert these rewards into the discount for next sale.
Our entire product range have a full manufacturer's warranty, complaint process is described on the product cards. Invoice is sent together with the product, it's supplied by the seller of the product. At the end of purchase process, when your order will reach "Accomplished" status you'll be able to download from your account store invoice.
Usually suppliers Hong Kong add an adapter that fits your outlet. Suppliers from China - don't. These kind of adapters are not expensive and should be available in your local electric store.
While we sell only factory-network unlocked devices, they might support different 4G/5G frequencies. We usually list these frequencies in product questions. If not - you may ask us about them. It's wise to compare these frequencies with yours's carrier frequencies to check compatibility of your phone with your carrier. There are also some pages that do this automatically, but please be sure that you choose proper variant of the device to compare. Some devices comes even in 4 or more 4G/5G frequencies variants. Choosing un proper variant for your country sometimes don't have negative effect at all, some devices can be unlocked for more 4G/5G frequencies at your local 3rd party GSM service, and some will just have more poor coverage comparing to proper-variant ones.
This question is not that simple, and answer on it changes with the time and device you are asking about, so it's best to ask about concrete device using contact form on product page "ask a question"
Overall answer is:
For most of the Global rom devices like Asus, Oneplus, Nubia, Motorola everything should work fine - for some - Xiaomi - not everything. Financial applications can not fully work on Xiaomi, as they require device to be locked. Due to the Global rom installation process, Xiaomi devices need to be unlocked first. Applications like Google Pay will detect that device is unlocked. You may still apply patch to make such applications work after unlocking, but it requires some technical knowledge - we can sent you manual for most popular applications. Another way to get financial applications work is revert your device to it's original rom.
- Global (Multilanguage + Google Apps) applied over original
In this version, you are receiving Asian specific item with applied Global rom on it. Depending on the device, it'll be not having difference between Native Global variant and variant with Global rom installed (except 4G, 5G bands), but on some devices you may be unable to use ex. financial applications that requires device to be locked (ex. Xiaomi)
- Global (Multilanguage + Google Apps) no OTA- the same as one mentioned upper, but it'll lack OTA update functionality (Update Over the Air)
- Chinese (English + Chinese languages, possible Google Apps)
This is pure Asian version of the device, contains 2 languages only, may contain some 3rd party Chinese apps that can be un-installed after. In most of the scenarios, you can install Google Apps on it without any problem. In some scenarios, installation is possible but not easy (ex. Huawei)
- Original China Multilanguage (possible Google Apps)
This is pure Asian version of the device, contains some international languages to choose unlocked by producer. In most of the scenarios, you can install Google Apps on it without any problem.
- Global NATIVE version
This is Global installed by device producer version, will have many languages (it depends on the device how many) and should have natively installed Google Apps. B
If your device comes with unmodified rom, it'll not be rooted, either bootloader unlocked. If your device is modified Asian device with multilanguage rom. Such kind of modification allows use you exotic, more cheap device in your language/country, but it's less secure, especially if it'll be stolen. Also, rooting or bootloader unlocking may disable some functions of banking apps. Bludiode.com is not responsible for any data loss due to this fact.
If your device comes with unmodified rom, it'll have OTA updates. If your device is modified Asian device with multilanguage rom, you'll need to ask our staff if device preserved OTA functionality
In our website we are selling both devices with Asian only roms that contains only few or even 2 languages (English and Chinese) and devices with multilanguage roms that include all most popular languages. We are including information about this system below the product name. It this information is there, and you are not sure, please check in product questions on product site if somebody didn't asked about it before. If no - please ask us a new question using button "ask a question" on product page.
Yes, this is Chinese product with Global rom installed, it'll have English language with Google apps. More about specific of Global rom on this device you can check here:
The warranty works for 12 months. The device must be shipped to the manufacturer's service from the country of origin (Hong Kong, China, etc.), then the time of accomplishment of such warranty is around 6-12 weeks. If you purchased an additional guarantee this is already implemented in our national service. However, due to the need to import parts needed for repairs, the term may be indicative also around. 5-8 weeks.
List of the package contents is usually listed at the end of the product description.
Dear, this product is factory unlocked, should work in your country. If it's smartphone or have GSM model it might be wise to compare it's LTE/5G frequencies with the LTE/5G frequencies of your network to confirm coverage compatibility (they are listed in the product description). If frequencies aren't listed there, please contact us.
The price of the product is final, however, there may be costs when crossing the border of your country, depending on the type of declaration you submit. You can ask us for any customs declaration during the cart submission process, you can enter this value in the "Customs declaration" or "Comments" field. However, sometimes Customs will not respect these values so it is a good idea to be prepared to pay the domestic tax when your package arrives.
In EU and UK you are going to pay your country VAT from declared value (ex. 20% in UK) + small clearance fees depending on the delivery method, for details please ask local DHL, Fedex or UPS customs agency.
If you are a European citizen / entity and have an EORI number, you can deduct this tax later.
USA customers/entities do not pay tax.
Delivery dates are provided on every product page, below product name. When you'll click the dates, a calendar will appear.
AFTER YOU MAKE AN ORDER: These dates are also available at your customer area -> order history, and with the e-mail with order confirmation.
Bludiode.com sells only factory network-unlocked phones
In most cases we can ship to your country, you can check the cost after you'll add product of your choice to the cart (no purchase is needed).
If you see any sort of error like "MissingParameterValue" or "Couldn't process your address" when paying with Amazon Pay, make sure you use same delivery address as the one registered at your amazon Pay. Make also sure that delivery and invoice address match. You may also edit first your address at Amazon if you want us to ship to this address.
Instalments payments at Bludidode.com are now available only for Spain, Italy, France and Portugal. To see instalment option you need to input delivery address in one of these countries during check out process, and choose EUR as website currency (in the header of footer of the website).
Choose to pay with complete flexibility. You decide, without interest or with a small cost and terms of up to 18 months. Advance payments or change dates, you are in control of your finances. Clear, transparent costs with instant approval.
Sounds good, right? Make your purchases with seQura in a snap. With only 5 pieces of information, without paperwork and without uploading any document. Easy, fast and secure.
1. Choose seQura as a payment method and select the number of installments when completing your order.
2. Complete 5 details and we will instantly confirm your purchase. Today you only pay the first installment.
3. Enjoy your purchase and pay comfortably. Your payments will be made automatically each month.
OTA is shortcut from Over-the-Air. These are automatic system updates your device download automatically, and user doesn't need to make complex steps to update his device's operating system
OTA updates are most likely going to work in most of the devices bought at our website and they should not change system sate ex. removing multi-language and google apps.
However, there are devices where OTA will not work, we usually inform about it on the product page, in the "ROM" section. If you'll not be able to make automatic updates, you may always try to make manual system update, which may require some skills or tools (ex. ADB) installed on your computer. It may also remove system customisations installed before ex. multi-language support. For more info you may ask us a question from product page.
NFC will most likely work on the most of the devices bought on our website.
Exception are some, but not all, devices sold with unlocked bootloader, due to Global rom installation ex. Xiaomi. Some other devices with Global rom installed on original rom, and unlocked bootloader shouldn't have problems with NFC payments - ex. Realme devices. Root can also cause NFC banking applications not work, but our store in current time don't sell rooted devices at all (state for January 2024).
If you have doubts if your device will have NFC payments working you should ask us every time by product questions available at product page or checks questions of the other customers at the bottom of the product page.
We confirmed with Honor that some devices who are going to receive MagicOS 8.0 update will have google services available in the system, so you could just activate them. These devices will be Honor Magic V2, Honor Magic 5 / 5 Pro and t's already available at Honor Magic 6 / 6 Pro.