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Frequently Asked Questions
Delivery dates are provided on every product page, below product name. When you'll click the dates, a calendar will appear.
AFTER YOU MAKE AN ORDER: These dates are also available at your customer area -> order history, and with the e-mail with order confirmation.
The price of the product is final, however, there may be costs when crossing the border of your country, depending on the type of declaration you submit. You can ask us for any customs declaration during the cart submission process, you can enter this value in the "Customs declaration" or "Comments" field. However, sometimes Customs will not respect these values so it is a good idea to be prepared to pay the domestic tax when your package arrives.
In EU and UK you are going to pay your country VAT from declared value (ex. 20% in UK) + small clearance fees depending on the delivery method, for details please ask local DHL, Fedex or UPS customs agency.
If you are a European citizen / entity and have an EORI number, you can deduct this tax later.
USA customers/entities do not pay tax.
In most cases we can ship to your country, you can check the cost after you'll add product of your choice to the cart (no purchase is needed).
Dear, this product is factory unlocked, should work in your country. If it's smartphone or have GSM model it might be wise to compare it's LTE/5G frequencies with the LTE/5G frequencies of your network to confirm coverage compatibility (they are listed in the product description). If frequencies aren't listed there, please contact us.
List of the package contents is usually listed at the end of the product description.
OTA updates are most likely going to work in most of the devices bought at our website and they should not change system sate ex. removing multi-language and google apps.
However, there are devices where OTA will not work, we usually inform about it on the product page, in the "ROM" section. If you'll not be able to make automatic updates, you may always try to make manual system update, which may require some skills or tools (ex. ADB) installed on your computer. It may also remove system customisations installed before ex. multi-language support. For more info you may ask us a question from product page.
NFC will most likely work on the most of the devices bought on our website.
Exception are some, but not all, devices sold with unlocked bootloader, due to Global rom installation ex. Xiaomi. Some other devices with Global rom installed on original rom, and unlocked bootloader shouldn't have problems with NFC payments - ex. Realme devices. Root can also cause NFC banking applications not work, but our store in current time don't sell rooted devices at all (state for January 2024).
If you have doubts if your device will have NFC payments working you should ask us every time by product questions available at product page or checks questions of the other customers at the bottom of the product page.
Check also these products available at local stock:
- -$ 100.00
to wirelessly charge
fast, stable and smooth
making headset delay history ⁶
Compatible with Android / ios
Bluetooth low-latency dual transmission
Lowest delay in full link transmission
Lowest delay on the headphone end
Single ear / binaural use
triple click to wake up the voice assistant
Double tapLeft ear: Noise reduction switch
Right ear: Next song; answer/hang up the call
Tap three timesLeft/right ear: wake up the voice assistant
OPPO Enco W51 true wireless headset specifications
|Down white / feather black / azure blue
|Product Model-Charging Box
|7mm moving coil
|Frequency response range
|20Hz ~ 20kHz
|Bluetooth effective distance
|Rechargeable lithium ion battery
|25 mAh (headphone)/ 480 mAh (charging box)
|Music playing time (50% volume)
|Noise reduction on: 3.5h (one charge) / 20h (charging box)
Noise reduction off: 4h (one charge) / 24h (charging box)
|Wired charging time
|80min (complete machine)
|Wireless charging time
|2.5h (complete machine)
|Dustproof water level-earphone
|Net weight-whole machine
- 1,The noise reduction function is effective in the low frequency range, such as airplanes, trains, etc.; while it has no obvious effect on higher frequencies, such as nearby human voices.
- 2,The maximum 35dB noise reduction is achieved by active noise reduction technology, which comes from OPPO laboratory.
- 3.Qi refers to the global wireless charging standard launched by the wireless charging alliance WPC. All chargers that support the Qi wireless protocol can charge W51.
- 4.It needs to be used with OPPO ACE 2 that supports wireless reverse charging, and the reverse charging switch needs to be turned on.
- 5.Bluetooth low-latency dual transmission is not limited by the chip platform.
- 6.The delay data comes from the test data of OPPO Enco W51 in the OPPO laboratory environment when used with OPPO Reno 4. Among them, 94ms is the time from when the phone screen button is clicked to when the earphone receives the sound, and 47ms is the earphone-only delay under the same test conditions.
- 7.The charging and endurance test data are measured in OPPO laboratory room temperature (25℃) environment, using OPPO standard charger. The actual charging and endurance time will vary due to different usage environments and individual differences in chargers.
- 8,The body is suitable for IP54 dustproof and waterproof conditions. It is not suitable for the earphone box part. It is recommended to avoid using it during strenuous exercise to prevent damage due to perspiration.
- 9,Quick pairing supports OPPO phones of ColorOS 7.0 and above (except A series, Reno2Z, R15, some models will be supported after the new version is released).
- 10.Wake up Breeno OPPO phones that support ColorOS 6.0 and above, and also support wake up of other smart voice assistants. Please consult relevant mobile phone manufacturers or local dealers for details.
- 11.You can customize the double-tap function of the left and right earphones on the OPPO mobile phone, such as listening to songs at your heart (requires third-party application support, please refer to the operating instructions of the mobile phone interface for details), waking up Breeno voice assistant, etc. The custom function supports ColorOS 7.0 and above (some The model will be supported after the new version is released).
- 12.The above product materials and product data are for reference only. Some product specifications and descriptions may change due to supplier replacement and other reasons. Please refer to the actual product.
No customer questions for the moment.