Vivo TWS Neo White

SKU tws-neo-white
Location:Hong-Kong
Possibility to return:Yes, within 14 days to warehouse in USA / UK or EU
Length of warranty12 months
Warranty Extension:No
Rom:Chinese (English + Chinese languages, possible Google Apps)
Processing time for warranty service from6 weeks
Processing time for warranty repair to12 weeks
Rating:
0/5
Out-of-Stock
$ 95.99
No tax included

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Frequently Asked Questions

Delivery dates are provided on every product page, below product name. When you'll click the dates, a calendar will appear.

AFTER YOU MAKE AN ORDER: These dates are also available at your customer area -> order history, and with the e-mail with order confirmation.

The price of the product is final, however, there may be costs when crossing the border of your country, depending on the type of declaration you submit. You can ask us for any customs declaration during the cart submission process, you can enter this value in the "Customs declaration" or "Comments" field. However, sometimes Customs will not respect these values so it is a good idea to be prepared to pay the domestic tax when your package arrives.

In EU and UK you are going to pay your country VAT from declared value (ex. 20% in UK) + small clearance fees depending on the delivery method, for details please ask local DHL, Fedex or UPS customs agency.

If you are a European citizen / entity and have an EORI number, you can deduct this tax later.

USA customers/entities do not pay tax.

In most cases we can ship to your country, you can check the cost after you'll add product of your choice to the cart (no purchase is needed).

Dear, this product is factory unlocked, should work in your country. If it's smartphone or have GSM model it might be wise to compare it's LTE/5G frequencies with the LTE/5G frequencies of your network to confirm coverage compatibility (they are listed in the product description). If frequencies aren't listed there, please contact us.

List of the package contents is usually listed at the end of the product description.

Check our full Questions and Answers section 

By clicking here

OTA updates are most likely going to work in most of the devices bought at our website and they should not change system sate ex. removing multi-language and google apps.

However, there are devices where OTA will not work, we usually inform about it on the product page, in the "ROM" section. If you'll not be able to make automatic updates, you may always try to make manual system update, which may require some skills or tools (ex. ADB) installed on your computer. It may also remove system customisations installed before ex. multi-language support. For more info you may ask us a question from product page.

NFC will most likely work on the most of the devices bought on our website. 

Exception are some, but not all, devices sold with unlocked bootloader, due to Global rom installation ex. Xiaomi. Some other devices with Global rom installed on original rom, and unlocked bootloader shouldn't have problems with NFC payments - ex. Realme devices. Root can also cause NFC banking applications not work, but our store in current time don't sell rooted devices at all (state for January 2024).

If you have doubts if your device will have NFC payments working you should ask us every time by product questions available at product page or checks questions of the other customers at the bottom of the product page.

14 days returns

Locally - to addresses in the UK, Germany or the USA (check exceptions)

12 +12 Months Warranty

Free guarantee up to 24 months for selected products (Check requirements)

100% Genuine

Only Original, *not* refurbished Products

Product description

TWS Neo 

Sensational Sound
An extra-large driver unit, CD-standard HD transmission and 3 stereo sound effects create audio quality that is designed to wow.
 
Enriched Experience
A powerful array of features, like Slide Control and Find My TWS Neo, will boost your wireless listening experience.
 
88ms Low Latency
Reduced latency of just 88ms, plus a super-stable wireless connection create an experience more smooth and delightful than you ever imagined possible.
 
Weightless Design
So light and comfortable, you’ll forget it’s there.
 
14.2mm Large Driver Unit

The diameter of the driver unit is a critical indicator of an earphone’s ‘lung capacity’. The diameter in TWS Neo is stretched to 14.2mm, and further supported by a bio-fiber composite diaphragm and a pure copper voice coil from Daikoku Japan. Together, they produce sound to impress – from mellow vocals and high frequencies, to vibrant low frequencies. Dynamic range is also extended to enrich the musical feast. From rock and roll to live concerts, every note sounds just perfect.

 
Bio-fiber Composite Diaphragm Mellow vocals and high frequencies
 
 
Pure Copper Voice Coil
from Daikoku Japan 
Vibrant low frequencies
aptX Adaptive for
Authentic CD-Standard Music

This audio coding technology preserves 1.5x more sound data than traditional wireless earphones. It retains even the tiniest details, and is engineered to enhance audio performance of standard content as well as rich, high-quality music.

 
DeepX Stereo Sound Effects

Years of dedicated research by vivo’s world-class acoustics team resulted in DeepX - a sound system specifically designed for true wireless earphones. It offers three sound effects - Mega Bass, Clear Voice and Clear High Pitch - and supports most audio apps. Listen to music in your preferred style, without any compromise on definition.

Mega Bass

Enhance lower sounds for a deep audio style

Clear Voice

Richer vocal details for
the full audio impact

Clear High Pitch

Enjoy melodies without
harsh sounds

88ms Low Latency

When you are in the heat of battle, even 0.01 seconds can turn the tide. vivo sets a new standard for wireless earphones with Dual Channel Transmission 2.0, system-level channel optimization, and latency low as 88ms. When you fire weapons or make a killing move, there’s almost no delay between action and audio. You will also instantly know when and where you are being attacked, giving you more time to dodge. Enjoy ultimate gaming fun, with visual, audio and action all in full sync.

AI Dynamic Low Latency
Fast and Stable

The codec is supported by AI and automatically adjusts to provide optimum latency, based on the external environment. Even in complex and noisy environments like the airport or subway, you get stable transmission and connection, automatically. It is real intelligence. You won’t feel it, but it’s there taking care of you.

 
Bluetooth 5.2
Follows Your Every Step

Stay mobile with a smooth and reliable Bluetooth 5.2 connection, and keep the music playing, even when you get up to get a cup of coffee or jog outdoors.

 
FEATURES FOR A RICHER EXPERIENCE
 
Easy Slide Full Control

Our new Slide Control is easier to operate than ever. The Slide Bar (on the stem) is designed like a runway for your fingertips, helping you identify touch zones easily and precisely, without having to look.

  • Double Tap

    Google Assistant / Phone call /
    Music control

  • Press and Hold

    Reject call / Hang up

  • Slide

    Volume control

Never Search Again with Find My TWS Neo

This thoughtful feature lets TWS Neo call for your attention when you’ve lost it. Find My TWS Neo remembers where your Neo last was and will make it beep through your phone once it comes in range.

Battery Life up to 22.5 Hours

Super long-lasting battery power is achieved via a new Qualcomm low-power wireless chip, an excellent power management system, and the new high-performance TI power supply chip. Once fully charged, TWS Neo can play for up to 4.5 hours - the duration of two feature films. When paired with a charging case, it can keep going for 22.5 hours to satisfy avert audio users.

  • 4.5 hours

    Max. time playing with AAC standard-quality
    Listening time with a single charge

  • 22.5 hours

    Max. listening time with charging case

  
Perfectly in Tune with Instant Connection

TWS Neo has an operating system fully compatible with your phone. Open the charging case to pair them with just one easy click. After pairing, TWS Neo will turn itself on every time it is taken out of the case – easy and effortless.

 
AI Noise Cancelling Cut out the Noise

Enjoy crystal clear calls even in noisy surroundings, thanks to TWS Neo’s intelligent noise cancellation algorithm and two microphones. The new aerodynamic duct also effectively alleviates wind noise, to help you enjoy pure true sound, even when running or cycling.

 
AIR LIGHT FIT 4.7g Light as a Cloud

The TWS Neo design is based on feedback from thousands of users, and optimized for the best possible fit. It sits halfway in your ear, and can be worn comfortably all day. The earbud and stem join in an elegant G3 curve, which conforms so naturally to your ear you’ll hardly feel it.

 
Intelligent Ear Detection

With two built-in captive sensors, TWS Neo can sense when they’re in your ears, and automatically pause when you take them out. Enjoy every beat, intuitively, without having to touch your phone.

 
Shine Like a Gem

Carrying on vivo’s signature aesthetic, the charging case has an inviting finish reminiscent of jade. Both Moonlight White and Starry Blue are works of art to behold. Their slim compact size also means they rest easily in your hand or pocket.

 
More Surprise
  • Compatible with Multiple Platforms

    Dual-Channel Transmission 2.0 supports Android, iOS and other operating system devices.

  • Touch Control Customization

    Personalize touch commands for your favorite features.

  • IP54 Waterproof

    The earphones are IP54 waterproof; a level of protection sufficient for most sports and daily commutes.

 
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