Order processing during coronavirus epidemy

Order processing during coronavirus epidemy

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We would like to inform you how our store proces orders during current Coronavirus epidemic.

Most of our orders are going out in normal queue. However, we are noticing that some of our suppliers are having break ups, or even stop work, as we have quite big database of suppliers, we are switching them to another. So, our customer receives his product. In some cases, accomplishment is not possible, and then decision is up to customer if he’s deciding to wait or want to cancel his order and get a refund.

It's wise to ask before purchase if your item will come at normal mannner it it might face diffuculties. We are trying to switch off products that might cause difficulties though, but not always it's possible.

The good news that at our main source market - China and Hong-Kong, epidemic seems to slow down and we are expecting shipping all items will come back to normal soon.

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