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Watch itLocation: | Asia |
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Possibility to return: | Yes, within 14 days to warehouse in USA / UK or EU |
Length of warranty | 12 months |
Warranty Extension: | At promotional terms, up to 24 months (during checkout) |
Dual Sim | Yes |
Rom: | Global (Multilanguage + Google Apps) applied over original |
Processing time for warranty service from | 6 weeks |
Processing time for warranty repair to | 12 weeks |
Follow the price
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Watch itLocation: | Asia |
---|---|
Possibility to return: | Yes, within 14 days to warehouse in USA / UK or EU |
Length of warranty | 12 months |
Warranty Extension: | At promotional terms, up to 24 months (during checkout) |
Dual Sim | Yes |
Rom: | Global (Multilanguage + Google Apps) applied over original |
Processing time for warranty service from | 6 weeks |
Processing time for warranty repair to | 12 weeks |
Delivery dates are provided on every product page, below product name. When you'll click the dates, a calendar will appear.
AFTER YOU MAKE AN ORDER: These dates are also available at your customer area -> order history, and with the e-mail with order confirmation.
The price of the product is final, however, there may be costs when crossing the border of your country, depending on the type of declaration you submit. You can ask us for any customs declaration during the cart submission process, you can enter this value in the "Customs declaration" or "Comments" field. However, sometimes Customs will not respect these values so it is a good idea to be prepared to pay the domestic tax when your package arrives.
In EU and UK you are going to pay your country VAT from declared value (ex. 20% in UK) + small clearance fees depending on the delivery method, for details please ask local DHL, Fedex or UPS customs agency.
If you are a European citizen / entity and have an EORI number, you can deduct this tax later.
USA customers/entities do not pay tax.
In most cases we can ship to your country, you can check the cost after you'll add product of your choice to the cart (no purchase is needed).
Dear, this product is factory unlocked, should work in your country. If it's smartphone or have GSM model it might be wise to compare it's LTE/5G frequencies with the LTE/5G frequencies of your network to confirm coverage compatibility (they are listed in the product description). If frequencies aren't listed there, please contact us.
List of the package contents is usually listed at the end of the product description.
Check our full Questions and Answers section
OTA updates are most likely going to work in most of the devices bought at our website and they should not change system sate ex. removing multi-language and google apps.
However, there are devices where OTA will not work, we usually inform about it on the product page, in the "ROM" section. If you'll not be able to make automatic updates, you may always try to make manual system update, which may require some skills or tools (ex. ADB) installed on your computer. It may also remove system customisations installed before ex. multi-language support. For more info you may ask us a question from product page.
NFC will most likely work on the most of the devices bought on our website.
Exception are some, but not all, devices sold with unlocked bootloader, due to Global rom installation ex. Xiaomi. Some other devices with Global rom installed on original rom, and unlocked bootloader shouldn't have problems with NFC payments - ex. Realme devices. Root can also cause NFC banking applications not work, but our store in current time don't sell rooted devices at all (state for January 2024).
If you have doubts if your device will have NFC payments working you should ask us every time by product questions available at product page or checks questions of the other customers at the bottom of the product page.
Locally - to addresses in the UK, Germany or the USA (check exceptions)
Free guarantee up to 24 months for selected products (Check requirements)
Only Original, *not* refurbished Products
Not bound by "definition", not restricted by "unknown".
*The mobile phone appearance diagram, mobile phone structure diagram and product effects on the
page are for reference only, please refer to the actual product. *The data and parameters involved in the page are from the test results of the Black Shark Laboratory. The software version and individual differences are slightly different. Please refer to the actual situation.
*The relevant data on CPU performance, image rendering performance, AI computing power, and memory performance comes from Qualcomm official promotional materials
. Relevant data comes from Black Shark Lab
*WiFi 6 enhanced version data comes from Black Shark Lab, due to different test environments, specific data will be slightly different, subject to actual conditions
*The heat dissipation capacity related data is compared to the previous generation Tencent Black Shark Game phone 3, the relevant data comes from Black Shark Lab
* E4 material consumes 15% less power than the previous generation E3 material * Touch response time data comes from Black Shark Lab
* JOYUI 12.5 Some functions need to be experienced after the first boot up and upgrade. MIUI 12.5 requires follow-up OTA upgrade support
*RAMDISK technology only supports 12GB and 16GB versions, 8GB version does not support RAMDISK technology
No customer questions for the moment.
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