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542 Store Reviews -
0 1 2 3 4 (4,3/5)
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Rami K
I am giving a very low rating due to unhappy purchase from this site recently, I bought Oneplus 13 with global ROM, however the reasons for my negative review are:
1- The delivery period was much longer than what stated in the product page.
2- My biggest problem that I received a defective device, which can't be updated using either OTA or even local update, and every time I try to update the update page shows no network connection even though I'm connected to WIFI, and when I download the update package and try to update using local update, the update always shows update failed.
In the product page no clear warning about this problem in this device.
When I contacted Bludiode they refer me to a third party website where I need to pay extra money to rectify the device, which is a very strange reply, and they want me to pay to rectify their defective device, and I'm not sure what does warranty mean for Bludiode?
When I contacted Oneplus they said I need to send the device to them for repair.
So brand new expensive device with a lot of head ache and I need to pay more money to rectify.
Unfortunately very bad experience with this purchase, I recommend not to buy this device from this site.
Administrator:
Hi, your device is not defective. It does not have OTA updates as it is a globalised version, which we have clearly mentioned on the product page. The device you bought is 30% cheaper than the locally available version. You can still update the system manually. If you are unsure how to do this, you may, for example, contact ncunlock.com for assistance.
154


Total Rating: 0 1 2 3 4
Posted by Rami K 0 1 2 3 4 (1/5) 
01/04/2025
 Verified Purchase
Dariia P
I ordered a Realme phone from the online store Bludiode.

The phone arrived in two months (the store honestly warns about possible logistical delays). At the time of my order, the configuration I needed was unavailable in online stores in Europe and China. The only store that had exactly what I was looking for was Bludiode.com. When ordering, the phone was €65 cheaper than the average price on the internet. I didn’t have to pay any additional fees—only the initial price listed on the website. The warranty for the phone was 24+12 months. I have downloaded the purchase receipt in my personal account.

Before placing an order, I recommend reviewing the product information and reaching out to the store’s support team if needed. Their customer service is efficient and responds without delays. An analysis of the website showed that it has been operating since October 15, 2014. Scammers usually create short-lived, one-day websites.

Bottom line: I recommend this online store.
Total Rating: 0 1 2 3 4
Posted by Dariia P, Germamy 0 1 2 3 4 (5/5) 
28/03/2025
 Verified Purchase
Benny W
hello I want to order a vivo smartphone and I just wanted to know if it's worth buying it and if it ship's to Canada and how long it will take?
Total Rating: 0 1 2 3 4
Posted by Benny W, Canada 0 1 2 3 4 (5/5) 
25/03/2025
Bryan
Superb discounted products, Lenovo LOQ with 4060 for under 600? Yeaaahhh
Total Rating: 0 1 2 3 4
Posted by Bryan 0 1 2 3 4 (5/5) 
20/03/2025
 Verified Purchase
Paul H
This was the first time I purchased from Bludiode.
The buying experience was excellent. They addressed my concerns swiftly.
I would definitely buy from them again.
Total Rating: 0 1 2 3 4
Posted by Paul H, Canada 0 1 2 3 4 (5/5) 
06/03/2025
 Verified Purchase
Marce B
Great company, I received my item on time, and was exactly as described. Response to my question was satisfactory.
Total Rating: 0 1 2 3 4
Posted by Marce B, USA 0 1 2 3 4 (5/5) 
06/02/2025
 Verified Purchase
omar N
Excellent company to do business with. At first I was scared to do business with this company but I'm glad I did because they are professionals.
Total Rating: 0 1 2 3 4
Posted by omar N, Usa 0 1 2 3 4 (5/5) 
30/01/2025
 Verified Purchase
Gianfranco F
Buongiorno, il giorno 27 Novembre avevo effetto un' ordine d cellulare One plus 13,il giorno seguente ho mandato un email d annullamento x ripensamento, visto che sul sito riporta che dopo 14 giorni dovrei essere rimborsato dei miei 848,66 euro è già trascorso più di un mese ma non ho ancora ricevuto nulla. Grazie
Administrator:
Grazie per il tuo messaggio. Abbiamo notato che hai effettuato un ordine per un cellulare OnePlus il 27 novembre, ma hai richiesto l'annullamento il giorno successivo. Purtroppo, non siamo riusciti a fermare la spedizione in tempo. Quando un ordine è già stato inviato al nostro fornitore, la cancellazione potrebbe non essere sempre possibile.

Ti ricordiamo che è sempre possibile restituire il prodotto entro 14 giorni dal ricevimento. Riguardo al rimborso, la nostra politica prevede un massimo di 14 giorni per l'elaborazione. Se il processo ha superato questo termine, ti invitiamo a inviare i dettagli a **[email protected]** così possiamo verificare la situazione.

A proposito, hai già effettuato ordini per 3 dispositivi in passato, annullandoli tutti. Ti invitiamo gentilmente a riflettere meglio prima di confermare un acquisto per evitare disagi futuri.

Grazie per la tua comprensione e ti auguriamo una buona giornata!

Distinti saluti,
Il team Bludiode
Total Rating: 0 1 2 3 4
Posted by Gianfranco F, Italia 0 1 2 3 4 (1/5) 
30/12/2024
 Verified Purchase
Tian C
Item took a bit time to arrive but all good.
Total Rating: 0 1 2 3 4
Posted by Tian C, USA 0 1 2 3 4 (5/5) 
27/12/2024
 Verified Purchase
Matea
I have never left a negative review before, but this company definitely deserves really bad review.
I ordered a phone in May. Although it stated that the product would be delivered in about twenty days, two months later I was still sending emails to check on its status. Two months after placing the order, I received an email informing me that they didn’t even have the phone I had paid for and that I could choose another one instead. A few days later, they supposedly found the phone I had ordered and claimed to have shipped it.
Another two months passed, and in September, the package arrived at customs, even though I had canceled the order. They then recommended that I accept the phone because they would charge me for delivery costs. Since I had already bought another phone during the five months I waited for the order, it made no sense to accept it.
And now, two months later, in November, after several emails and after the 14-day refund period had passed, they refunded only a third of the amount. They took nearly €300 for costs without providing any justification, citing their terms and conditions, which, imagine, state that delivery charges are possible. For a phone costing €850, nearly €300 for delivery.
Besides waiting for 6 months and being charged extra uncovered costs, I would add that some of the customer service representatives who responded to emails were not very polite, which contributed to the overall impression that I wouldn’t give even a single star.
Administrator:
Hello,

Your review paints quite the epic saga! Let’s clarify a few key points for readers who might get swept up in the drama:

1. Delivery Timeline: Our estimated delivery dates are clearly mentioned on the product page, order confirmation email, and your account. While we aim for timely delivery, occasional delays can occur with imported goods. It seems you missed our updates, but we assure you, they were sent automatically.

2. Cancellation Fees: Our Returns and Refunds Policy, which you agreed to before purchase, clearly explains that in cases of order cancellations not caused by us, actual fees incurred (like initial and return shipping) are non-refundable. Shipping parcels across continents isn't free, unfortunately. This is standard practice and fully compliant with UK law.

3. The Choice: When your parcel reached customs, we informed you about the return shipping costs and recommended accepting it. Ironically, paying the local tax might have been less expensive than the return costs you incurred.

4. Refund: Regarding the refund, you received it as per our policies—minus the transaction costs we explicitly disclose. Everything is detailed in our policy and was reiterated during our correspondence.

It’s understandable to feel frustrated, but let’s be honest: waiting months, canceling mid-process, and expecting free returns for international shipping might be stretching expectations. If you still have questions or need assistance, feel free to contact us at [email protected].

Best regards,
Bludiode Team
Total Rating: 0 1 2 3 4
Posted by Matea 0 1 2 3 4 (1/5) 
30/11/2024
 Verified Purchase
Richard G
The phone arrived after two months but the price was far better than elsewhere
Total Rating: 0 1 2 3 4
Posted by Richard G, Slovakia 0 1 2 3 4 (4/5) 
26/11/2024
 Verified Purchase
Artur Siebert
Basically I can say that all is well and the company is 100% reliable and try to take care of the customer. But it seems the orders are taking more and more time. 5 weeks, 7 weeks, now 8weeks +. If you can wait 1-2 months. This shop is highly recommendet. I saved roughly 800 euro.
Posted by Artur Siebert 0 1 2 3 4 (5/5) 
09/11/2024
 Verified Purchase
Ekaterina
A long time between sending the order and the delivery, about a month.
Posted by Ekaterina 0 1 2 3 4 (3/5) 
08/11/2024
 Verified Purchase
Richard Gecler
It took 2 months till i got the phone
Posted by Richard Gecler 0 1 2 3 4 (3/5) 
07/11/2024
 Verified Purchase
Gvb V
I can't buy it won't let me
Administrator:
Hello,

It seems like our website decided to play hard-to-get with your order! Sometimes our anti-fraud system gets a little overzealous and blocks transactions that are perfectly legitimate. To fix this, try creating a new account, avoid using a VPN, and place the order from a computer instead of a smartphone. That usually does the trick!

If the website still refuses to cooperate, please email us at [email protected], and we’ll help you sort it out. After all, we can’t let technology ruin the start of your Bludiode journey!

Best regards,
Bludiode Team ?
Total Rating: 0 1 2 3 4
Posted by Gvb V 0 1 2 3 4 (1/5) 
05/11/2024
 Verified Purchase