Search Frequently Asked Questions
If you're shown the following message at the checkout:
"Unfortunately there are no available Klarna Payment options, please choose another payment method"
It means that you didn't pass Klarna's soft check. This is a standard procedure done by an algorithm that scores you within seconds and determines whether you are eligible to pay with Klarna at this time or not.
If you require further assistance, please contact Klarna’s Customer Service via Live Chat by logging into the Klarna app/account or call Klarna at
UK - (+44) 080 818 93333 (free phone) between Mon-Sat from 9 AM to 6 PM
USA - (+1) 844-KLARNA1 (844-552-7621) open 24/7
Ireland - (+353) 01 264 7920 Mo – Fr 8 am – 5 pm
Check how to increase your chance of being accepted for payment with Klarna here:
If you see any sort of error like "MissingParameterValue" or "Couldn't process your address" when paying with Amazon Pay, make sure you use same delivery address as the one registered at your amazon Pay. Make also sure that delivery and invoice address match. You may also edit first your address at Amazon if you want us to ship to this address.
For the explanation we invite you to a short article
HOW IS WARRANTY BLUDIODE.COM AND WHO PROVIDES IT?
The warranty works for 12 months. The device must be shipped to the manufacturer's service from the country of origin (Hong Kong, China, etc.), then the time of accomplishment of such warranty is around 6-12 weeks. If you purchased an additional guarantee this is already implemented in our national service. However, due to the need to import parts needed for repairs, the term may be indicative also around. 5-8 weeks.
Our store has hundreds of satisfied customers - some of their reviews you can check in our store at reviews section or on known portals like Trustpilot. We provide you our website's and company registration data at the footer, so you can easily check it in at the appropriate offices. If you want additional layer of security we recommend using credit card payments.
Of course! Always look forward to when returns to us a satisfied customer. We are happy, we reward your interest in our offer by assigning money reward to almost every sell. Once your order is accomplished and delivered, you can convert these rewards into the discount for next sale.
Our entire product range have a full manufacturer's warranty, complaint process is described on the product cards. Invoice is sent together with the product, it's supplied by the seller of the product. At the end of purchase process, when your order will reach "Accomplished" status you'll be able to download from your account store invoice.
Usually suppliers Hong Kong add an adapter that fits your outlet. Suppliers from China - don't. These kind of adapters are not expensive and should be available in your local electric store.
While we sell only factory-network unlocked devices, they might support different 4G/5G frequencies. We usually list these frequencies in product questions. If not - you may ask us about them. It's wise to compare these frequencies with yours's carrier frequencies to check compatibility of your phone with your carrier. There are also some pages that do this automatically, but please be sure that you choose proper variant of the device to compare. Some devices comes even in 4 or more 4G/5G frequencies variants. Choosing un proper variant for your country sometimes don't have negative effect at all, some devices can be unlocked for more 4G/5G frequencies at your local 3rd party GSM service, and some will just have more poor coverage comparing to proper-variant ones.
- Water resistance: Yes