Samsung Galaxy S21 Ultra Dual Sim 5G G9980 (Snapdragon 888) 16GB/512GB Phantom Black

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Other colors / memory versions

DESIGN

Revolutionary by design
Two Galaxy S21 Ultra 5G phones facing each other, one seen from the rear and one from the front. The one seen from the front has a graphic wallpaper onscreen.

Introducing a bold new camera design in a category of its own. It's ultra-sized with a contour-cut camera that seamlessly houses cutting-edge lenses.

COLORS1

Shades of Ultra
Two Galaxy S21 Ultra 5G phones seen from the rear at an angle, one in Phantom Black and one in Phantom Silver.

PHANTOM BLACK

PHANTOM SILVER

DISPLAY

Easy on the eyes
Close-up of Galaxy S21 Ultra 5G display and front camera with graphic wallpaper onscreen.
  • 6.8”

    INFINITY-O DISPLAY2

  • 2X

    DYNAMIC AMOLED 2X

  • Eye Comfort Shield icon

    EYE COMFORT SHIELD

  • 120Hz

    SUPER SMOOTH 120HZ DISPLAY

  • 50%

    MORE CONTRAST3

  • 100%

    COLOR VOLUME

Galaxy S21 Ultra 5G seen flat from the side with an orange graphic wallpaper onscreen.

CORNING® GORILLA® GLASS VICTUS™

The toughest Gorilla Glass yet

Designed to scratch less and protect both front and back, this is the toughest Gorilla Glass in a smartphone.3

PRO-GRADE VIDEO

The video revolution begins here
Goes far beyond cinema resolution

Scene of a man dancing in front of an architectural structure, shot with 8K on Galaxy S21 Ultra 5G. A still image is taken from the video using 8K Video Snap. The image shows how crisp a frame from 8K video looks as a photo.

Take epic portraits right out of 8K video

8K Video is the highest resolution video available in a smartphone — that's four times as many pixels as 4K. Record in 8K 24fps and get crisp footage that looks better than the cinema, then upload and watch right on YouTube.

And with 8K Video Snap, you can pull epic high-resolution photos straight from 8K video.4 So you don't have to choose between shooting video or stills.

YouTube logo

*YouTube is a trademark of Google LLC.

S Pen seen being used on Galaxy S21 Ultra 5G with video editing GUI onscreen.

S Pen compatibility means you can finesse and fine-tune while editing your videos down to the last frame, with precision that your finger simply can't touch.

Smooth and steady, yet action-packed

Man dancing on a staircase. One shot with Galaxy S21 Ultra 5G without Super Steady, and the other shot with Super Steady. The one shot with Super Steady is clear and detailed.

SUPER STEADY OFF

SUPER STEADY ON

Turn on Super Steady and Galaxy S21 Ultra 5G shoots like an action cam. AI stabilization eliminates the bumps, delivering gimbal-smooth video when you're on the move.

Super Smooth 60fps Video delivers a dynamic frame rate for super-smooth video even in low light. It automatically adjusts the fps so your video stays polished as you go from day to dusk.5

The

resolutionrevolution

continues

Upper half of Galaxy S21 Ultra 5G seen from the front an image of a woman onscreen and a callout for the Selfie Camera.
40MPSELFIE CAMERA
12MPULTRA WIDE CAMERA
108MPWIDE-ANGLE CAMERA
10MPTELEPHOTO CAMERAS

PRO-GRADE CAMERA

The highest resolution possible on a smartphone

108MP

Close-up of vibrant flowers on a black plate with gridlines over the image, taken with Galaxy S21 Ultra 5G's 108MP camera. Image is cropped showing crisp resolution and vivid color.
Crop, crop and crop again

The 108-megapixel camera captures so much detail, you can pinch in and reveal even more shots within.6 This camera quality expresses rich color data for true-to-life details and hues — that don't get washed out in the sun.

100X SPACE ZOOM

One small tap for you, one giant leap for zoom

A woman seen standing on the other side of a building. As you zoom in you see she's holding an umbrella. As you zoom in further, you see her clearly. Zoom all the way in and you see a close-up of her umbrella.

The breakthrough Dual Zoom system now zooms in faster, smoother and sharper than any zoom in the Galaxy series.7 And when paired with the all-new Zoom Lock, shots are more stable than ever.

Portraits get a face lift.

Studio-like Portrait mode is now enhanced by AI to deliver the ideal lighting in your photos — analyzing faces, lighting angles and direction and mapping depth of field.

NIGHT MODE

Captures night like a dream

The Bright Night sensor is our biggest leap in low light photography, capturing bright, vivid colors in the dark of night. Shoot clear images with more speed and significantly less noise, while also controlling exposure time.3

PERFORMANCE

We call itUltrafor a reason
Close-up of Galaxy S21 Ultra 5G in Phantom Silver seen at an angle with a graphic wallpaper onscreen.

5NM PROCESSOR

The fastest chip ever in Galaxy

UP TO16GB

RAM

Galaxy's first 5nm processor packs epic power and speed. This outstanding upgrade means faster learning and more intelligence in every aspect of Galaxy S21 Ultra 5G.3

*Image simulated for illustration purposes.

*16GB of RAM available with 512GB storage Galaxy S21 Ultra 5G model. 12GB of RAM available with 256GB and 128GB Galaxy S21 Ultra 5G models.

SECURITY

Lock it up
Close-up of the unlocking area on Galaxy S21 Ultra 5G's display with the Samsung Knox logo onscreen.

The Knox security platform delivers a high level of security, protecting your phone from the chip up and giving you more confidence in your data and app permissions. It also features Samsung Knox Vault to keep your biometric authentication data under wraps. And the larger Ultrasonic Fingerprint sensor improves latency and dry finger recognition for fast, accurate unlocking.3

Sky over architectural structure goes from night to dawn to show the 5000mAh battery's long-lasting power.

INTELLIGENT BATTERY

All-day power has outdone itself

Galaxy S21 Ultra 5G's Intelligent Battery outlasts the day — even on 5G. Maxing out at a massive 5000mAh, it combines with the new power-efficient display and processor to live on beyond the 24-hour mark.89

  • Super Fast Charging logo

    Super Fast Charging delivers more than 50% charge in just 30 minutes with the 25W Travel Adapter.10

  • Fast Charging 2.0 logo

    Fast Wireless Charging 2.0 gives you a quick power-up, without the cable.11

  • Wireless Powershare logo

    Wireless PowerShare lets you use your phone to charge your buds, watch or a friend’s phone.12

Certified USB Fast Charger 25W logo.

*The USB Implementers Forum, Inc. (USB-IF) was established in 1995 to support and accelerate the market and consumer adoption of USB compliant devices. Galaxy S21 Ultra 5G's Super Fast Charging has been certified to be compliant to the USB standards which means your products have met the highest standards in the industry. This certification can be found on www.usb.org.

Galaxy S21 Ultra 5G seen from the front with an image of a woman staring at the camera onscreen. A gallery of different images is seen behind it to illustrate the massive storage space.

STORAGE

Save your memories with peace of mind

With up to 512GB of built-in memory, you can store thousands and thousands of high-resolution photos and videos.1314

Microsoft OneDrive logo.

OneDrive lets you automatically sync your files to the cloud so they’re protected and easy to access from all your devices.15

WATER RESISTANT

A little water doesn't hurt
  • IP68 rated protection16

5G

HyperFast 5G lets you download a whole season of your favorite show in a flash. Our industry-leading 5G-compatible chipset ensures you're one step ahead with every upload and download.171819 And HyperFast Wi-Fi, the world's first Wi-Fi 6E, reaches high speeds so you stay connected quickly and reliably.20

  • Dual SIM icon

    Dual SIM lets you connect your phone to two data plans in one device.21

5G

GAMING

Epic performance beyond this world
Castles floating in the sky with another planet seen in the distance.

From one big screen to another

Two Galaxy S21 Ultra 5G phones lay on top of each other, seen from the front with graphic wallpaper onscreen.

Big Screen Chat with Google Duo is a new way to catch up with friend groups and loved ones. Compatible across devices, it's easy to stay close to those who matter with just a tap.192022

GOOGLE DUO

*Image simulated for illustration purposes.

*Google Duo is a trademark of Google LLC.

TV seen at an angle, showing a Google Duo video call with four people onscreen.

Motion Mirror lets you project your phone to your TV so you can follow a workout routine. As you keep in step, you'll see your moves right alongside your instructor.22

LINK TO WINDOWS

Your phone, on your PC
Laptop seen from the front, open with Galaxy S21 Ultra 5G Gallery, Messages and Samsung Music apps onscreen. It shows the same graphic background as Galaxy S21 Ultra 5G to demonstrate the sync capabilities between the two devices.

Experience the power of running mobile apps right from your Windows 10 PC. Pin apps to the Start menu or taskbar for easy access and get right to work — it all starts when you connect your Galaxy phone to Your Phone Apps.

*Users must link their Galaxy device to their Windows PC through ‘Link to Windows’ on phone and Your Phone App on PC, follow the set-up prompts, including being signed into same Microsoft account. Link to Windows is preloaded on select Galaxy devices. Your Phone Apps requires Galaxy device to be on and connected to the same Wi-Fi network as the PC.

*Some mobile apps may restrict content to be shared on other screens or may require a touch screen to be able to interact with them.

GALAXY SMARTTAG

Keep Tags on what's important

Use Galaxy SmartTag on the things you normally lose, like your keys or your wallet.23 Galaxy S21 Ultra 5G tells you if you leave it behind and the object's last location for easy tracking.24 Tag it. Find it. Simply smart.

Galaxy S21 Ultra 5G seen from the front with Galaxy SmartTag GUI onscreen.
Two Galaxy SmartTags seen from the front, one in Black and one in Oatmeal.

S Pen is precision at your fingertips

That's right, it's the first S Pen for the Galaxy S series — rewriting the rules for mobile by delivering a familiar pen on paper feeling.2526

S Pen seen from the side being used on Galaxy S21 Ultra 5G with the phone's video editing GUI onscreen.

Galaxy Buds Pro make everyday sounds more epic, syncing so easily it's like they're an extension of Galaxy S21 Ultra 5G. One tap and you're hearing clear, defined audio.27

Galaxy Buds Pro earbuds in Phantom Black facing opposite directions.

WHAT'S IN THE BOX

What you need for an epic experience

Start 2021 off light. It's packaged with what you need — and nothing that will clutter up your drawers.

Flat lay of Galaxy S21 Ultra 5G device in Phantom Black and packaging, both seen face up.
Including:
USB Type-C data cable
Ejection pin
Quick Start Guide

*Travel adapter sold separately.

*Some of the listed components may not be available depending on the model you purchase or the country or region you live in.

  • Galaxy S21 Ultra 5G
    Two Galaxy S21 Ultra 5G phones in Phantom Black, one seen from the rear and one seen from the front with a red graphic wallpaper onscreen.
     
  • Galaxy S21+ 5G
    Two Galaxy S21 Plus 5G phones in Phantom Violet, one seen from the rear and one seen from the front with a purple graphic wallpaper onscreen.
     
  • Galaxy S21 5G
    Two Galaxy S21 5G phones in Phantom Violet, one seen from the rear and one seen from the front with a purple graphic wallpaper onscreen.
 

Display & Size

The most intelligent display on a smartphone comes in three sizes.1

  • Galaxy S21 Ultra 5G

    6.8"

    Edge Quad HD+

    Dimensions:
    75.6x165.1x8.9mm
    Weight:
    229g(mmW), 227g(sub6)
    Ultrasonic Fingerprint:
    7.5x8.25mm
  • Galaxy S21+ 5G

    6.7"

    Flat FHD+

    Dimensions:
    75.6x161.5x7.8mm
    Weight:
    202g(mmW), 200g(sub6)
    Ultrasonic Fingerprint:
    7.5x8.25mm
  • Galaxy S21 5G

    6.2"

    Flat FHD+

    Dimensions:
    71.2x151.7x7.9mm
    Weight:
    171g(mmW), 169g(sub6)
    Ultrasonic Fingerprint:
    7.5x8.25mm

Super Smooth 120Hz Display

Our smoothest scrolling screen keeps up with all your feeds.

  • Galaxy S21 Ultra 5G

    120Hz(10~120Hz)

  • Galaxy S21+ 5G

    120Hz(48~120Hz)

  • Galaxy S21 5G

    120Hz(48~120Hz)

Durability

Protected by the toughest Gorilla Glass yet and water and dust resistance.2

  • Galaxy S21 Ultra 5G

    • Icon representing durability of Corning® Gorilla® Glass VictusTM.

      Corning® Gorilla® Glass Victus™

    • Icon representing water resistance with IP68 rating.

      IP68

  • Galaxy S21+ 5G

    • Icon representing durability of Corning® Gorilla® Glass VictusTM.

      Corning® Gorilla® Glass Victus™

    • Icon representing water resistance with IP68 rating.

      IP68

  • Galaxy S21 5G

    • Icon representing durability of Corning® Gorilla® Glass VictusTM.

      Corning® Gorilla® Glass Victus™

    • Icon representing water resistance with IP68 rating.

      IP68

Front Camera

It's never been easier to put your best face forward.

  • Galaxy S21 Ultra 5G

    Illustration of Galaxy S21 Ultra 5G showing the location of the Selfie Camera on the Infinity-O Display.

    40MPSelfie Camera

  • Galaxy S21+ 5G

    Illustration of Galaxy S21 Plus 5G showing the location of the Selfie Camera on the Infinity-O Display.

    10MPSelfie Camera

  • Galaxy S21 5G

    Illustration of Galaxy S21 5G showing the location of the Selfie Camera on the Infinity-O Display.

    10MPSelfie Camera

Rear Camera & Zoom

Capture incredible detail and clarity, all with a tap.

  • Galaxy S21 Ultra 5G

    Illustration of Galaxy S21 Ultra 5G seen from the rear showing the locations of the Ultra Wide, Wide-angle and two Telephoto Cameras.
    • 12MPUltra Wide Camera
    • 108MPWide-angle Camera
    • 10MP2 Telephoto Cameras
    • 10MP 2 Telephoto Cameras

    100XSpace Zoom3

  • Galaxy S21+ 5G

    Illustration of Galaxy S21+ 5G seen from the rear showing the locations of the Ultra Wide, Wide-angle and Telephoto Camera.
    • 12MPUltra Wide Camera
    • 12MPWide-angle Camera
    • 64MPTelephoto Camera

    30XSpace Zoom4

  • Galaxy S21 5G

    Illustration of Galaxy S21 5G seen from the rear showing the locations of the Ultra Wide, Wide-angle and Telephoto Camera.
    • 12MPUltra Wide Camera
    • 12MPWide-angle Camera
    • 64MPTelephoto Camera

    30XSpace Zoom4

Battery

Power through your day and beyond.56

  • Galaxy S21 Ultra 5G

    Icon showing a full battery.

    5000mAh(typical)

  • Galaxy S21+ 5G

    Icon showing a full battery.

    4800mAh(typical)

  • Galaxy S21 5G

    Icon showing a full battery.

    4000mAh(typical)

USB-IF logo.

*The USB Implementers Forum, Inc. (USB-IF) was established in 1995 to support and accelerate the market and consumer adoption of USB compliant devices. Galaxy S21 5G, S21+ 5G and S21 Ultra 5G's Super Fast Charging has been certified to be compliant to the USB standards which means your products have met the highest standards in the industry. This certification can be found on www.usb.org.

Storage

Enough space to keep all your favorite photos and videos.7

  • Galaxy S21 Ultra 5G

    • 512GB
    • 256GB
    • 128GB
  • Galaxy S21+ 5G

    • -
    • 256GB
    • 128GB
  • Galaxy S21 5G

    • -
    • 256GB
    • 128GB

 

*All specifications and descriptions provided herein may be different from the actual specifications and descriptions for the product. Samsung reserves the right to make changes to this document and the product described herein, at anytime, without obligation on Samsung to provide notification of such change. All functionality, features, specifications, GUI and other product information provided in this document including, but not limited to, the benefits, design, pricing, components, performance, availability, and capabilities of the product are subject to change without notice or obligation. The contents within the screen are simulated images and are for demonstration purposes only.

  1. Color availability may vary depending on country or carrier.
  2. Measured diagonally, Galaxy S21 Ultra 5G's screen size is 6.8" in the full rectangle and 6.6" with accounting for the rounded corners; actual viewable area is less due to the rounded corners and camera hole.
  3. When compared to the previous S series.
  4. 8K Video Snap produces photos up to 33MP.
  5. Supported in Full HD resolution in Auto mode only.
  6. Maximum image cropping is subject to display resolution and the original image size.
  7. 100X Space Zoom includes 10x Optic Zoom and goes up to 100x Super Resolution Zoom. Super Resolution Zoom includes digital zoom, which may cause some image deterioration.
  8. Typical value tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard. Rated (minimum) capacity is 4855mAh for Galaxy S21 Ultra 5G. Actual battery life may vary depending on network environment, usage patterns and other factors.
  9. Estimated against the usage profile of an average/typical user. Independently assessed by Strategy Analytics between 2020.12.07-12.18 in USA and UK with pre-release versions of SM-G998 under default setting using 5G Sub6 networks (NOT tested under 5G mmWave network). Actual battery life varies by network environment, features and apps used, frequency of calls and messages, number of times charged and many other factors.
  10. Based on Super Fast Charging results from internal Samsung lab tests, conducted with 25W Travel Adapter while it has 0% of power remaining, with all the services, features and screen turned off. Actual charging speed may also vary depending on the actual usage, charging conditions and other factors. 25W Travel Adapter sold separately.
  11. Wireless Charger sold separately. Fast Wireless Charging 2.0 currently available with Wireless Charger Stand, Wireless Charger Duo Pad and other devices that support 10W or more wireless charging. Sold separately. Actual charging speed may vary depending on the actual usage, charging conditions and other factors. Wireless charger requires power connection. Recommend using Samsung charging cable and/or travel adapter for use of third party items may cause damage to the Wireless Charger Stand and Wireless Charger Duo Pad or a decrease in charging speed. Wireless charging under 5W (Normal-mode) is compatible with WPC.
  12. Limited to Samsung or other brand smartphones with Qi wireless charging, such as Galaxy S21 5G, Galaxy S21+ 5G, Galaxy S21 Ultra 5G, Galaxy Z Fold2, Galaxy Note20, Galaxy Note20 Ultra, Galaxy S20, S20+, S20 Ultra, Z Flip, Note10, Note10+, S10e, S10, S10+, Fold, S9, S9+, S8, S8+, S8 Active, S7, S7 edge, S7 Active, S6, S6 edge, S6 Active, S6 edge+, Note9, Note8, Note FE, Note5 and wearables such as Galaxy Buds Pro, Galaxy Buds Live, Galaxy Watch3, Galaxy Watch Active2, Galaxy Watch Active, Gear Sport, Gear S3, Galaxy Watch and Galaxy Buds. If battery power is lower than 30% Wireless PowerShare may not function. May not work with certain accessories, covers, other brand devices or some Samsung wearables. May affect call reception or data services, depending on your network environment.
  13. Actual number of photos and videos that can be stored depends on your camera setting. Actual storage space availability may vary depending on pre-installed software and by country, model, file size and format.
  14. Storage space will vary depending on Galaxy S21 Ultra 5G model.
  15. Requires initial setup of OneDrive syncing on Galaxy device. Start with 5GB of free cloud storage or upgrade to a subscription for more storage. App availability and experience may vary by region and device.
  16. Galaxy S21 Ultra 5G is rated as IP68. Based on test conditions for submersion in up to 1.5 meters of freshwater for up to 30 minutes. Not advised for beach or pool use.
  17. Requires optimal 5G connection. Actual speed may vary depending on country, carrier and user environment.
  18. The bandwidths supported by the device may vary depending on the region or service provider.
  19. 5G network availability may vary depending on the country, network provider and user environment.
  20. Availability and actual quality may vary depending on network conditions, country and carrier.
  21. Availability of dual SIM may vary depending on country or carrier. Nano SIM card sold separately. Use of eSIM on Galaxy device may be enabled by software update or disabled in some countries where it is purchased. Availability of eSIM mobile plan may vary depending on carrier.
  22. Availability is limited to TV models that support Miracast.
  23. Galaxy SmartTag sold separately.
  24. All devices must be registered with SmartThings to receive smart notifications. Must be within Bluetooth range. Requires Samsung Account login and connection to Wi-Fi or data network.
  25. S Pen latency may vary by app. S Pen sold separately.
  26. S Pen model does not support Bluetooth and cannot perform wireless control functions.
  27. Galaxy Buds Pro sold separately.

 

QuantityPriceYou Save
2 $1,247.49 Up to $25.00
3 $1,242.99 Up to $51.00
4 $1,241.24 Up to $75.00
5 $1,239.99 Up to $100.00
10 $1,234.99 Up to $250.00
Shipping from:Hong-Kong
Possibility to returnYes (please check Returns policy)
Length of warranty12 months at the producer's / supplier's
Delivery time from7
The time of delivery to15
Processing time for warranty service from6 weeks
Processing time for warranty repair to12 weeks
Dual SimYes
5GYes
RomGlobal
From Mazza | 2021-02-24 05:19:43

Does the Model G9980 support 2 separate physical Nano SIM cards?

administrator

Yes.

From Leena Gade | 2021-02-21 15:41:14

Hi,

Do you have the samsung galaxy s21 ultra 512GB storage in stock?

Regards,

Leena

administrator

If you can see cart icon on the product page, and can add product to the cart, it means that product is in the stock. If product is unavailable, you can get notification once it'll be in the stock again - you'll just need to input your e-mail in the box above the price.

From Muhammadi Kroatov | 2021-02-17 11:33:28

I live in Dushanbe, Tajikistan.

Can you ship it to Dushanbe, Tajikistan?
If yes, in how many days will it approximately arrive?

administrator

Dear, unfortunately we only ship to the Countries that are listed when ordering.

From claire elliott | 2021-02-16 00:05:12

hello - I am very interested in buying this product from what I've read it states it will be compatible with T-Mobile which I use and I live in the US. Where will this phone be shipping from and will it work with my carrier in the US? Also I am interested in the dual-sim since i have a digits line for my work. Will I be able to navigate this remotely from the phone itself instead of using the digits app? Also what is your return policy? Any information would be greatly appreciated! Thank you!

administrator

Dear, this phone is brand new, factory unlocked, should work in your country. Still, it might be wise to compare it's LTE/5G frequencies with the LTE/5G frequencies of your network to confirm coverage compatibility. Country from where we are shipping from is provided at "more info" tab. In this case is Hong-Kong. You can still return it to our UK warehouse. For warranty repair it'll need to be shipped to Hong-Kong. Regarding the return policy, you can read more here https://bludiode.com/en/info/refunds-policy

From Ionut Ghita | 2021-02-13 12:57:57

Does the Snapdragon version work in UK networks?

administrator

Dear, this phone is brand new, factory unlocked, should work in your country. Still, it might be wise to compare it's LTE/5G frequencies with the LTE/5G frequencies of your network to confirm coverage compatibility:

4G bands:
FDD-LTE: B1(2100),B2(1900),B3(1800),B4(AWS),B5(850),B7(2600),B8(900),B12(700),B13(700), B18(800),B19(800),B20(800),B25(1900),B26(850),B28(700)
TDD-LTE: B34(2010),B38(2600),B39(1900),B40(2300),B41(2500)
5G bands: N1(2100),N5(850) 5G Sub-6 TDD: N41(2500),N78(3500),N79(4500)

From xrstoforos tsompolis | 2021-02-12 13:09:10

parakalo stis glosses tha einai to idio me note20 ultra me snapdragon dhladh misa agglika misa ellhnika giati to eixa

administrator

Dear, Unfortunately I don't understand what you are asking. Please ask your question in English or specify so that I know how to answer you.

From xrstoforos tsompolis | 2021-02-12 12:57:01

kalimera einai stis gloses to idio me note 20 ultra me snapdragon dhladh misa ellhnika misa agglika;

administrator

Dear, it supports following languages:

Italian
Nederlands
Portugues
Suomi
Tieng Viet
Pусский
Dansk
Deutsch
English (UK)
English (US)
Espanol
Francais
Indonesia

From minde | 2021-02-10 12:03:09

Do you ship to Lebanon? I do not see this option on the list of countries.

administrator

Dear, If we don't have your country listed, unfortunately we won't ship the device there.

From xrstoforos tsompolis | 2021-02-10 11:47:31

kalimera to note 20 ultra me snap eixe misa nisa ellhnika agglika to idio tha einai kai auto ;

administrator

Dear, unfortunately I don't understand anything from what you wrote. Please specify what you would like to ask.

From SCHUBERT | 2021-02-08 08:30:45

Is this phone unlocked ?

administrator

Dear, this phone is brand new, factory unlocked, should work in your country. Still, it might be wise to compare it's LTE/5G frequencies with the LTE/5G frequencies of your network to confirm coverage compatibility.

From Tim Aaron S Manzano | 2021-02-07 23:08:23

Hello . I have ordered the phone just recently. I have no idea if the tax is included/customs as I have not put any information on that when I paid. It did not show me options about tax/customs. can you help me? thank you

administrator

Dear, it depends on the country when it should be delivered - sometimes it's 0% (USA, Asian countries) or 15-24% in EU (but not always is taxed)

From lee | 2021-02-07 20:29:57

Hi ,I am interest in Samsung S21 ultra. I live in London, Do i have to pay any tax on phone before delivery? Also maybe i can bay phone in your office ?Will be much quicker.

Many Thanks

Lee

administrator

Dear, the device you ordered is shipped directly from the supplier in Chine. There is no tax included in our total price. VAT in EU is around 15-24% (but not always is taxed). For more information about taxes please contact your local post office.

From Juls | 2021-02-07 17:32:36

Will I have to pay tax on top of the £924 price, and how much is the tax.
Also if tax is applicable do I pay it on arrival.
I've ordered items from America before and had to tax on deliver.
Also is this Samsung galaxy s21 ultra global version and will it work on Vodafone UK.

Thanks,

Kind regards.

administrator

Dear, price of the product does not include tax of your country. You can ask us for a customs custom declaration in the cart process, in "Customs Declaration" field or "Comments" field. Sometimes customs will not respect these values, so it's good to be prepared to pay yours's country tax, when package will arrive.
Occurrence of these taxes is not reason for order cancellation. This phone is brand new, factory unlocked, should work in your country. Still, it might be wise to compare it's LTE/5G frequencies with the LTE/5G frequencies of your network to confirm coverage compatibility.

From Dan Goldsmith | 2021-02-05 23:10:29

I’m returning my Exynos 2100 s21 ultra under the 28 day return policy.

If I buy your snapdragon 888 version, does it come with a VAT invoice, or will I have to pay customs and import VAT ?

Thanks

administrator

Dear, price of the product does not include tax of your country. You can ask us for a customs custom declaration in the cart process, in "Customs Declaration" field or "Comments" field. Sometimes customs will not respect these values, so it's good to be prepared to pay yours's country tax, when package will arrive.

From Jack Kraw | 2021-02-05 21:10:01

hi

i am looking for samsung galaxy s21 ultra 512gb ,, your price is really low 923,63 GBP , why is that price ? i am in UK resident do i have to pay some extra VAT or Duty?

do you ship from UK?

how about warranty ? is samsung 2 yr or only your shop warranty?
can i claim galaxy buds earphone or is not possible?


Regards

administrator

Dear, price of the product does not include tax of your country. You can ask us for a customs custom declaration in the cart process, in "Customs Declaration" field or "Comments" field. Sometimes customs will not respect these values, so it's good to be prepared to pay yours's country tax, when package will arrive.

Country from where we are shipping from is provided at "more info" tab. In this case is Hong-Kong. You can still return it to our UK warehouse. For warranty repair it'll need to be shipped to Hong-Kong

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