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Frequently Asked Questions
Delivery dates are provided on every product page, below product name. When you'll click the dates, a calendar will appear.
AFTER YOU MAKE AN ORDER: These dates are also available at your customer area -> order history, and with the e-mail with order confirmation.
The price of the product is final, however, there may be costs when crossing the border of your country, depending on the type of declaration you submit. You can ask us for any customs declaration during the cart submission process, you can enter this value in the "Customs declaration" or "Comments" field. However, sometimes Customs will not respect these values so it is a good idea to be prepared to pay the domestic tax when your package arrives.
In EU and UK you are going to pay your country VAT from declared value (ex. 20% in UK) + small clearance fees depending on the delivery method, for details please ask local DHL, Fedex or UPS customs agency.
If you are a European citizen / entity and have an EORI number, you can deduct this tax later.
USA customers/entities do not pay tax.
In most cases we can ship to your country, you can check the cost after you'll add product of your choice to the cart (no purchase is needed).
Dear, this product is factory unlocked, should work in your country. If it's smartphone or have GSM model it might be wise to compare it's LTE/5G frequencies with the LTE/5G frequencies of your network to confirm coverage compatibility (they are listed in the product description). If frequencies aren't listed there, please contact us.
List of the package contents is usually listed at the end of the product description.
|Possibility to return:||Yes, within 14 days to warehouse in USA / UK or EU|
|Length of warranty||12 months|
|Rom:||Global (Multilanguage + Google Apps) applied over original|
|Processing time for warranty service from||6 weeks|
|Processing time for warranty repair to||12 weeks|
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With a QHD+ resolution (3120 by 1440 pixels), the OnePlus 7 Pro delivers a truly cinematic experience. Videos and games look and feel better, with deeper blacks, brighter highlights, and crystal-clear details.
90Hz Refresh Rate
Every tap, swipe and button press is instant and effortless on the first-ever AMOLED display with a 90 Hz refresh rate on a smartphone. The OnePlus 7 Pro delivers a fluid viewing experience that makes everything you do faster and smoother.
DisplayMate, the world’s foremost display quality testing body, awarded the OnePlus 7 Pro an A+, its highest possible score. Having passed each of the rigorous display tests, the OnePlus 7 Pro is certified to deliver a truly premium viewing experience.
Thanks to brand-new HDR10+ technology, content comes to life with crisp details and powerful contrast. Our stunning display is officially certified for HDR playback with Netflix, YouTube, and Amazon Prime Video.
OnePlus 7 Pro
Higher screen-to-body ratio
Entirely notch-free and beautifully curved, the OnePlus 7 Pro’s 6.67-inch QHD+ Fluid AMOLED display offers a high screen-to-body ratio for a more immersive experience, whether you’re gaming, watching a movie, or browsing the web.
Unlock the speed.
Simply touch the screen to unlock your device in just 0.21 seconds. The more you use Screen Unlock, the faster your device unlocks. With a larger sensor, you can unlock your device swiftly and without delay.
OnePlus 7 Pro
Night Mode 2.0
Protecting your vision.
Designed to keep your immersion eye-strain free, your display automatically filters out blue light and optimizes its brightness level to ensure a comfortable viewing experience. The OnePlus 7 Pro’s Fluid AMOLED display was awarded a display certification by the VDE Institute, ensuring a healthy and comfortable viewing experience.
48 MP Rear Camera
Capture with clarity.
Save every moment with clarity using the OnePlus 7 Pro’s main 48 MP camera. A series of software algorithms optimize your photos the moment they’re shot, adjusting brightness, highlighting details, and enhancing clarity.
Optical Image Stabilization
Ultra Wide Angle lens
Frame your world.
Thanks to a new 17 mm 117° ultra wide angle lens, the OnePlus 7 Pro is perfect for capturing sweeping landscapes and awe-inspiring vistas.
Shoot portraits with enhanced accuracy and precision. The OnePlus 7 Pro’s new telephoto lens and updated Portrait mode combine to ensure facial features are beautifully detailed, for a refined and clear final photo.
Photo by Xiao Bei
3x optical zoom
See the distance.
With 3x optical zoom, you’re always ready to shoot high-quality, detailed images even at a distance. Discover exciting new photo opportunities by utilizing the telephoto lens to create stunning photos.
Photo by Phoebe Guo
Beauty at night.
With Nightscape 2.0, cityscapes shot at night look bright and detailed. Thanks to a larger sensor with a wider dynamic range and faster processing speeds, shooting stunning night scenes simply takes a single tap.
Popping with style.
Tucked away within the body of the OnePlus 7 Pro, the enhanced front-facing camera delivers spectacular selfies without getting in the way of your immersion. Built to last, you could take over 150 selfies every day for 5.5 years without wearing down the camera unit. Now that’s resilient.
Designed to last
The OnePlus 7 Pro`s front-facing pop-up camera was designed to withstand sliding out up to 300,000 times.
*Results achieved under lab conditions:Room temperature between 15°~35° C. For the purposes of this test, the front camera pop-up was activated 300,000 times over the course of 15 days. Upon completion of the test, the motor module remained functional without any structural damage or malfunction.
Smart drop protection
Thanks to its smart design, the OnePlus 7 Pro`s pop-up camera will automatically retract if it detects your device is being dropped.
Everyday dust resistance
The pop-up camera features an anti-dust mechanism to keep everyday dust and dirt out of your OnePlus 7 Pro.
Photo by Xiao Bei
More than a day’s power.
OnePlus 7 Pro
Qualcomm® Snapdragon™ 855
The Power to Win.
In order to create a Fast and Smooth phone, we fitted this device with the most powerful mobile platform in the world, the Snapdragon 855. With an increased focus on AI, the Qualcomm® Snapdragon™ 855 adapts to the way you use your phone. Play bigger games with better graphics and get more performance than ever before.
Store more, faster.
Keeping it cool.
- Fluid AMOLED90 Hz Refresh Rate48 MP Main LensTriple Camera
- Warp Charge 30Ready in 20Up to 12 GB RAMUFS 3.0 Storage
3D Corning® Gorilla® Glass
Mirror Gray/Nebula Blue/Almond
OxygenOS based on Android™ 9
Qualcomm® Snapdragon™855 (Octa-core, 7nm, up to 2.84 GHz), with Qualcomm AI Engine
128GB/256GB UFS 3.0 2-LANE
In-display Fingerprint Sensor, Accelerometer, Electronic Compass, Gyroscope, Ambient Light Sensor, Proximity Sensor, Sensor Core, Laser Sensor
USB 3.1 GEN1, Type-C, Support standard Type-C earphone
Dual nano-SIM slot
4000 mAh (non-removable) Warp Charge 30 Fast Charging (5V/6A)
Gestures and on-screen navigation support
Dual stereo speakers
Noise cancellation support
4×4 MIMO, LTE Cat. 18, DL 5CA, UL CA, Supports up to DL Cat18 /UL Cat13 (1.2Gbps /150Mbps), depending on carrier support
GPS (L1+L5 Dual Band), GLONASS, Galileo (E1+E5a Dual Band), Beidou, SBAS, A-GPS
FDD LTE: B1,2,3,4,5,7,8,12,13,17,18,19,20,25,26,28,29,30,66,71
2x2 MIMO, Wi-Fi 802.11 a/b/g/n/ac, 2.4G/5G
Bluetooth 5.0, support aptX & aptX HD & LDAC & AAC
Check local carrier 4G(LTE) connectivity
|Carrier||OnePlus 7 Pro Support Band|
Even if a device supports some or all of the required frequencies for this carrier, it will not be able to connect unless the device is approved for this network.
6.67 inches(The corners of the screen are within a standard rectangle. Measured diagonally, the screen size is 6.67 inches in the full rectangle and 6.46 inches accounting for the rounded corners.)
3120 x 1440 pixels 516ppi
3D Corning® Gorilla® Glass
Support sRGB, Display P3
Rear camera - Main
Sensor: Sony IMX586
Pixel Size: 0.8 µm/48M; 1.6 µm (4 in 1)/12M
Lens Quantity: 7P
Pixel Size: 1.0µm
Ultra Wide Angle Lens
Field of View: 117°
Dual LED Flash
4K video at 30/60 fps
1080P video at 30/60 fps
Super Slow Motion: 1080p video at 240 fps, 720p video at 480 fps
UltraShot, Nightscape, Studio Lighting, Portrait, Pro Mode, Panorama, HDR, AI Scene Detection, RAW Image
Sensor: Sony IMX471
Pixel Size: 1.0 µm
Autofocus: Fixed Focus
1080P video at 30fps
Face Unlock, HDR, Screen Flash, Face Retouching
Audio Supported Formats
Playback: MP3, AAC, AAC+, WMA, AMR-NB, AMR-WB, WAV, FLAC, APE, OGG, MID, M4A, IMY, AC3, EAC3, EAC3-JOC, AC4
Recording: WAV, AAC, AMR
Video Supported Formats
Playback: MKV, MOV, MP4, H.265(HEVC), AVI, WMV, TS, 3GP, FLV, WEBM
Image Supported Formats
Playback: JPEG, PNG, BMP, GIF
Output: JPEG, PNG
No customer questions for the moment.