1: how warranty repair in Bludiode and what are my options for faster get efficient device?
| 1. Wants to service your rare device
-take care of the service free of charge your device!Bludiode.com specializes in devices of rare, exotic, imported on special request or just attractive in terms of price/quality. As a rule, you are waiting for your device to 2 weeks because it is imported from a different continent. The same happens when you want to advertise your device – that the repair has been carried out in accordance with the art, must be carried out by the entity having the appropriate permissions-that is, your device must again return there from where it came, to the manufacturer's site Hong Kong, USA, Japan. The minimum lead time of the complaint is therefore as much as the same shipping equipment now in two page ok. 3 weeks. However, this is the shortest possible time. In our experience, however, that the average repair time is between 6 to 12 weeks. Go to the section of this on the following page to find out how to register a complaint and return your device for repair.
If the wykryłeś corruption of a defect device within the first 7 days of its receipt, head straight to the section "2: hardware failure detected during the first 7 days" Therefore, that we do not want you to long remained without your device we have a solution for you if you: |
 | 2. Warranty Repair takes more than 4 weeks
-replace your device!
(optional additional pay to purchase only when you purchase a new device *)If the repair your device takes more than 4 weeks, you can return to our store to replace another, new or model with "Opportunities" from our offer. How to do it? It's simple, when the desire to change, will propose You 80% of the current price of the equipment available in our store at www.bludiode.com, regardless of the degree of consumption (as part of the regular management board). These 80% of the current price of your product, you will be able to use to buy a completely new, without defects of our devices. You can also exchange on the model of occasions – these are usually available from stock. It is also possible to where to the more expensive devices, and to obtain a refund if you choose a cheaper device – the return, however, must not be more than 30% of the amount of your current device. To make a declaration of willingness from the program: -> PLEASE FILL IN THE APPLICATION <-* Also remember that in order to use the program you need to express the readiness of the links all factory-attached to the device. In the absence of ownership of the original, you can ask the store for shipping a new device without accessories that are missing, or cover the missing accessories. |
 | 3. Warranty Repair takes more than 8 weeks
(optional additional pay to purchase only when you purchase a new device *)If the repair your device takes more than 8 weeks, and Bludiode has not received from the site clear information about the repair of your device, or its return to the country, you can apply to us for a completely new, without defects the device in place of your old device. We make the exchange of 1/1 model that you have purchased regardless of the degree of wear of the previous phone (as part of the regular management board). Are also not allowed to change memory or color if you are interested in the option of Exchange without any surcharges. As an alternative, we suggest you to use 100% of the current amount of equipment available on our website www.bludiode.com to buy another brand new, without defects of our devices. You can also exchange on the model of bargains from our offer – these are usually available from stock.
It is also possible to where to the more expensive devices, and to obtain a refund if you choose a cheaper device – the return, however, must not be more than 30% of the amount of your current device. However, it is not possible the total refund. It is possible to Exchange only 1 on 1 or use the current amount of equipment to buy another. To make a declaration of willingness from the program: -> PLEASE FILL IN THE APPLICATION <-* Also remember that in order to use the program you need to express the readiness of the links all factory-attached to the device. In the absence of ownership of the original, you can ask the store for shipping a new device without accessories that are missing, or cover the missing accessories. |
* A plain Board means that the charge under the quota of 80% of the current value from the www.bludiode.com devices that do not have mechanical damage i.e.. cracked screens, padded housing, damaged Sockets (USB, jack, sim, microSD, other) were not flooded, have not been in contact with the liquid. Have all factory accessories and factory packaging.
By the current amount of equipment we understand the amount in which you can currently purchase the device in our online store-www.bludiode.com. The gross amount is taken into account without the cost of delivery. If the device is no longer available in the current offer, to calculate its current value, we use the rate of price loss of 30% per year, we apply it to the amount in which you purchased your device, depreciations we hope from issue of the sales document.
This program is valid for all complaints reported to the Bludiode provided the validity of the guarantee and purchase access to the service plans Bludiode.com with the purchase of equipment in the store Bludiode.com. In may not participate the device purchased after-service, outlet ones. Can participate only persons/entities that purchase goods directly from Bludiode, not from the resellers.
2: hardware failure detected during the first 7 days from the date of its receipt (optional extra costs *):
If you detected damage to your device during the first 7 days of the receipt of the device and send the correct request to us up to the 7 day of the receipt of the device, you can request a replacement device. In order to receive a new device is
- Notice of claims in our system online, you need to perform a maximum of 7 days from the receipt of the device according to the instructions of the chapter "2: how to submit a claim directly to the Bludiode.com?"
- PLEASE NOTE! In your request, you must clearly indicate that you wish to receive a new device in connection with the detection of defects within the first 7 days of the receipt of goods
- You have to send it back immediately after the application equipment along with all accessories that you got from us
- Shop must confirm the existence of a fault, it may not be the result of omissions on your part-the lack of operating system update, restore to factory settings, the replacement of the Sim Card to the new, the use of not original Chargers, Word all matters that do not derive from actual defective unit.
After we have received your device and confirming bugs, shop orders for you new equipment. Waiting for your new device should not last longer than the first. Warranty to a new device is counted from the time of delivery of the new device.
In addition, in order to benefit from the program: -> PLEASE FILL IN THE APPLICATION <-*
-filling application is mandatory in order to take advantage of any service program, in addition to the standard service request, not a notification to the service program!
* extra costs, means that you have to take advantage of these opportunities, must when buying a product also purchase access to the service plans Bludiode (currently this is 5% of the value of the cart)
