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Frequently Asked Questions
Delivery dates are provided on every product page, below product name. When you'll click the dates, a calendar will appear.
AFTER YOU MAKE AN ORDER: These dates are also available at your customer area -> order history, and with the e-mail with order confirmation.
The price of the product is final, however, there may be costs when crossing the border of your country, depending on the type of declaration you submit. You can ask us for any customs declaration during the cart submission process, you can enter this value in the "Customs declaration" or "Comments" field. However, sometimes Customs will not respect these values so it is a good idea to be prepared to pay the domestic tax when your package arrives.
In EU and UK you are going to pay your country VAT from declared value (ex. 20% in UK) + small clearance fees depending on the delivery method, for details please ask local DHL, Fedex or UPS customs agency.
If you are a European citizen / entity and have an EORI number, you can deduct this tax later.
USA customers/entities do not pay tax.
In most cases we can ship to your country, you can check the cost after you'll add product of your choice to the cart (no purchase is needed).
Dear, this product is factory unlocked, should work in your country. If it's smartphone or have GSM model it might be wise to compare it's LTE/5G frequencies with the LTE/5G frequencies of your network to confirm coverage compatibility (they are listed in the product description). If frequencies aren't listed there, please contact us.
List of the package contents is usually listed at the end of the product description.
|Possibility to return:||Yes, within 14 days to warehouse in USA / UK or EU|
|Length of warranty||12 months|
|Warranty Extension:||At promotional terms, up to 24 months (during checkout)|
|Rom:||Original China Multilanguage (possible Google Apps)|
|Processing time for warranty service from||6 weeks|
|Processing time for warranty repair to||12 weeks|
Other variants / accessories
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See the world at multiple focal lengths and reap the excitement of different distances HUAWEI Mate 40 can shoot stunning telephoto images. When you are curious about the scenery in the distance, zoom in a little closer, and then a little closer, the excitement will come as expected.
There are degrees of light and shade
a Qieqia to good at
I have you in my heart, I have you in my eyes
In Mate's eyes, you are always the protagonist. The new AI follow-up, firmly lock the subject of the image and follow the shooting. Once the shooting starts, all the stories will unfold around you.
Small body big scene
Self-portrait is not only self-portrait
Let go of the beauty slowly let go of the beauty
Play in slow motion to double the shock. Supports up to 240 FPS selfie slow motion 1080P video, shooting happy moments of excitement, can also capture the melting of cute pets.
Bring your own light and natural brilliance
The secret to the more beautiful night is that you have an exclusive lighting engineer. HUAWEI ring flashing protective case, the brightness and color temperature can be adjusted freely, adding luster to your beauty. The mobile phone is reverse-powered, no battery required, light and free, it is your good companion for taking pictures with you.
Learn more about Huawei Ring Flash Protective Case>
Take a nap, full of energy
is "Yi" for each person
Learn more about EMUI 11 smart features>
A look in his eyes
Smooth and intimacy
Multi-screen, multi-open, multi-art and multi-talented
Learn more about HUAWEI MateBook>
Language is different and communication without boundaries
The floating window opens a new task, the window size can be adjusted, and the floating ball can be minimized after the operation. Accommodate multiple tasks and switch freely when needed.
Based on geographic location recognition, actively learn different NFC card swiping scenarios, multi-card smart switching, the more you swipe, the easier it is.
text easily extract
Use memos to scan documents continuously, automatically recognize and extract text, and support exporting files for easy sharing.
Double identification is safe and convenient
your privacy in all directions
Glass version: 8.8 mm; plain leather version: 9.2 mmweight
Glass version: about 188 grams (including batteries); plain leather version: about 184 grams (including batteries)
*The actual size and weight may vary depending on the configuration, manufacturing process, and measurement method.
*The display adopts a rounded corner design. When measured according to a standard rectangle, the diagonal length of the screen is 6.5 inches (the actual viewing area is slightly smaller).color
16.7 million colors, DCI-P3 wide color gamutTypes of
OLED supports up to 90 Hz refresh rate and 240 Hz touch sampling rate.Resolution
FHD+ 2376 x 1080 pixels
*This resolution corresponds to a standard rectangle, and the actual screen has slightly fewer effective pixels.
- Running memory + body memory
8 GB RAM + 128/256 GB ROM
*The available memory capacity is less than this value because of the space occupied by the mobile phone software.
50 million pixel super-sensing camera (wide angle, f/1.9 aperture)
16 million pixel ultra-wide-angle camera (f/2.2 aperture)
8 million pixel telephoto camera (f/2.4 aperture, support OIS optical image stabilization)
*The picture pixels of different camera modes may be different, please refer to the actual situation.Rear camera zoom mode
Support 3x optical zoom (3x zoom is approximate, lens focal lengths are 17 mm, 23 mm, 85 mm respectively), 5x hybrid zoom (three cameras through different combinations to achieve excellent 5x zoom effect in various environments), 30x digital zoomRear camera focusing method
auto focusRear camera photo resolution
Supports up to 8192 x 6144 pixels
*The picture pixels of different camera modes may be different, please refer to the actual situation.Rear camera resolution
Maximum support 3840 x 2160 pixels, support 1080p@960fps super slow motion video
*The video pixels of different shooting modes may be different, please refer to the actual situation.
**1080p@960fps is implemented based on AI frame interpolation algorithm technology.Rear flash
LED flashRear camera shooting function
Micro movie, AI follow-up, audio zoom, high-pixel mode, time-lapse photography, super wide-angle, large aperture blur, dual scene recording, super night scene, macro, portrait mode, professional mode, slow motion, panoramic mode, black and white art , Streamer Shutter, HDR, Smart Filter, Watermark, Document Correction, AI Photographer, Dynamic Photo, 4D Predictive Focus Tracking, Screen Snapshot, Smiling Face Capture, Voice Controlled Photograph, Timed Photograph, Continuous Shot
13 million pixel super-sensing camera (f/2.4 aperture)
Support fixed focus
*The picture pixels of different camera modes may be different, please refer to the actual situation.Front camera photo resolution
Supports up to 4160 x 3120 pixelsFront camera resolution
Maximum support 3840 x 2160 pixels, support 1080p@240fps slow motion video
*The video pixels of different shooting modes may be different, please refer to the actual situation.Front camera shooting function
Selfie slow motion, smart wide-angle switching, portrait mode, panorama mode, fun AR, time-lapse photography, dynamic photos, smart filters, watermarks, smiley face capture, selfie mirroring, voice-activated photography, time-lapse photography
4200 mAh (typical value)
*The rated capacity of the battery is 4100 mAh.
**The built-in battery is not removable.
Wired charging: The mobile phone supports up to 10V/4A super fast charging, compatible with 10V/2.25A or 4.5V/5A or 5V/4.5A super fast charging, and compatible with 9V/2A fast charging.
Wireless charging: Support 40 W Huawei wireless super fast charging and wireless reverse charging.
*Need to purchase Huawei Super Fast Charge Vertical Wireless Charger (Max 50 W) or Huawei Super Fast Charge Wireless Car Charger (Max 50 W) separately, and use it with a specific 66 W Huawei Super Fast Charger.
*The actual charging power will intelligently change with different scenarios, please refer to the actual situation.
*This phone is not a professional waterproof phone. It is splash-proof, water-resistant and dust-proof under normal use. After testing under controlled laboratory conditions, its effect is in GB/T 4208-2017 (domestic) / IEC 60529 (overseas) ) Reach IP53 level under the standard. Splash-proof, water-resistant, and dust-proof functions are not permanently effective, and the protective performance may be reduced due to daily wear and tear. Do not charge the phone when it is wet; please refer to the user manual for cleaning and drying instructions. Damage caused by immersion in liquid is not covered by the warranty.
- Master Card
5G network standard: Mobile 5G (NR) / Unicom 5G (NR) / Telecom 5G (NR)
4G network standard: Mobile 4G (TD-LTE) / Unicom 4G (TD-LTE/LTE FDD) / Telecom 4G (TD-LTE/LTE FDD)
3G network standard: China Unicom 3G (WCDMA)/Telecom 3G (CDMA 2000)
2G network standard: Mobile 2G (GSM) / Unicom 2G (GSM) / Telecom 2G (CDMA 1X)Secondary card
4G network standard: Mobile 4G (TD-LTE) / Unicom 4G (TD-LTE/LTE FDD) / Telecom 4G (TD-LTE/LTE FDD)
3G network standard: China Unicom 3G (WCDMA)
2G network standard: Mobile 2G (GSM) / Unicom 2G (GSM) / Telecom 2G (CDMA 1X)
*Card slots 1 and 2 can be switched to the default mobile data card at will.
**If both of them are telecom cards, the secondary card (not the default mobile data card) must have Telecom VoLTE service enabled to use Telecom dual cards at the same time.
***For 5G/4G network use, it is necessary to determine whether to support it according to the operator's network and related service deployment.
****When the telecom dual card is used, the secondary card (non-default mobile data card) does not support Telecom 2G.
*****Mobile 3G TD-SCDMA is not supported.
2.4 GHz and 5 GHz
802.11 a/b/g/n/ac/ax, 2x2 MIMO, HE160, 1024 QAM, 8 Spatial-stream Sounding MU-MIMO
*Requires corresponding router support.
The peak rate of the uplink and downlink physical layer is 2.4 Gbps.
*Requires a Wi-Fi 6 router with 160 MHz bandwidth.Bluetooth
Bluetooth 5.2, support Bluetooth low energy, support SBC, AAC, support LDAC high-definition audio.Data line interface
USB Type-C, USB 3.1 GEN 1
*USB 3.1 GEN1 function needs to be used with a data cable that supports USB 3.1 GEN 1 (not standard, need to be purchased separately).
**The standard data cable supports USB 2.0.Headphone jack
3.5 mm headphone jack
Support card reader mode, point-to-point mode, card simulation mode (Huawei wallet payment, SIM card payment*, HCE payment)
*The SIM card used for SIM card payment can only be placed in the SIM1 card slot.
Support GPS (L1 + L5 dual frequency) / AGPS / GLONASS/ Beidou (B1I+B1C+B2a+B2b quad frequency) / GALILEO (E1 + E5a + E5b triple frequency) / QZSS (L1 + L5 dual frequency) / NavIC
Ambient light sensor
Color temperature sensor
Camera laser focus sensor
Huawei Histen, supports stereo sound effects
*.mp3, *.mp4, *.3gp, *.ogg, *.amr, *.aac, *.flac, *.wav, *.midivideo
HUAWEI terminal intelligent equipment man-machine interactive communication software V10.0
The outer packaging is plastic, and the color box comes standard with:
Mobile phone (including built-in battery) x 1
Huawei SuperCharge charger x 1
Semi-in-ear wired headset x 1
USB Type-C data cable x 1
Quick guide x 1
Take the card pin x 1
Ultra-thin protective soft shell x 1
Three Guarantees Voucher x 1
Member benefits package x 1
*Finally subject to actual product.
The data on the above page are theoretical values, all come from Huawei's internal laboratories and obtained under specific test environments (please see the specific instructions). Actual use may be slightly different due to individual product differences, software versions, use conditions, and environmental factors. There are differences, please refer to the actual use.
Due to the real-time changes in product batches and production and supply factors, in order to provide as accurate product information, specification parameters, and product features as possible, Huawei may adjust and revise the text descriptions, picture effects, etc. on the above pages in real time to match actual product performance , Specifications, indexes, parts and other information.
In the event that the above-mentioned modifications and adjustments are indeed necessary, no special notice will be given.
- The 68° surface data comes from Huawei Lab.
- In different application interfaces and game screens, the screen refresh rate and touch sampling rate may be slightly different, please refer to the actual experience.
- Whether the 5G super uplink can be supported depends on the operator's network deployment and service opening.
- Four-network synergy refers to Wi-Fi 2.4 GHz, Wi-Fi 5 GHz, main card (5G), secondary card (4G), which can realize network optimization or concurrent download. Whether it takes effect depends on your network environment and applications , If it takes effect, it will consume mobile data and may involve data traffic charges.
- Tiantiantong currently supports HUAWEI Mate 40 series users to use overseas 5G networks in Thailand, and more countries and regions are going online.
- The 3x optical zoom is approximate. The focal lengths of the HUAWEI Mate 40 lens are 17 mm, 23 mm, and 85 mm respectively.
- The three cameras achieve an excellent 5x hybrid zoom effect in various environments through different combinations.
- The battery has a typical value of 4200 mAh and a rated capacity of 4100 mAh.
- The maximum supported wired charging power is 40 W, and it needs to be used with a 40 W Huawei Super Fast Charger. The actual charging power varies with different scenarios, please refer to the actual usage.
- HUAWEI Mate 40 supports up to 40 W wireless super fast charging. You need to purchase Huawei Super Fast Charge Vertical Wireless Charger (Max 50 W) or Huawei Super Fast Charge Wireless Car Charger (Max 50 W) separately, and use it with a specific 66 W Huawei Super Fast Charger. The actual charging power will intelligently change with different scenarios, please refer to the actual usage.
- The multi-screen collaboration function shared by Huawei only supports multi-screen collaboration between Huawei mobile phones (some phones with EMUI 11.0 and above) and HUAWEI MateBook notebooks (some notebooks with Computer Manager 11.0 and above). Only certain types of files and mobile apps support this Function: After multi-screen collaboration with Huawei computers, in addition to the main phone interface, it supports opening up to two mobile phone application interfaces. If you have any questions about related functions when purchasing or using it, please contact Huawei customer service 950800.
- Support real-time translation from English, Japanese, and Korean to Chinese. The function of Korean and Japanese translation to Chinese requires HOTA upgrade support.
- Safe sharing can remove information such as the location, time, and equipment of the photo.
- The microkernel in the security system has obtained the highest security certification level CC EAL5+ of the global commercial OS kernel.
- Accessories need to be purchased separately.
No customer questions for the moment.