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Frequently Asked Questions
Delivery dates are provided on every product page, below product name. When you'll click the dates, a calendar will appear.
AFTER YOU MAKE AN ORDER: These dates are also available at your customer area -> order history, and with the e-mail with order confirmation.
The price of the product is final, however, there may be costs when crossing the border of your country, depending on the type of declaration you submit. You can ask us for any customs declaration during the cart submission process, you can enter this value in the "Customs declaration" or "Comments" field. However, sometimes Customs will not respect these values so it is a good idea to be prepared to pay the domestic tax when your package arrives.
In EU and UK you are going to pay your country VAT from declared value (ex. 20% in UK) + small clearance fees depending on the delivery method, for details please ask local DHL, Fedex or UPS customs agency.
If you are a European citizen / entity and have an EORI number, you can deduct this tax later.
USA customers/entities do not pay tax.
In most cases we can ship to your country, you can check the cost after you'll add product of your choice to the cart (no purchase is needed).
Dear, this product is factory unlocked, should work in your country. If it's smartphone or have GSM model it might be wise to compare it's LTE/5G frequencies with the LTE/5G frequencies of your network to confirm coverage compatibility (they are listed in the product description). If frequencies aren't listed there, please contact us.
List of the package contents is usually listed at the end of the product description.
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24MP AI Camera
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Different Angles, Different Colors
The new Aurora glass design reflects vivid colors from every direction.
*Only Phantom Blue and Phantom Green come with a reflective glass design.
A 5.84 inch 19:9 Honor FullView
Display - Perfect for A One-handed Grip
24MP+16MP AI Camera - From Amateur to Professional
24MP+16MP New Dual AI Camera，F1.8 wide Aperture.
Professional Photography in One Click
Real-time Recognition of 500+ Scenarios in 22 Categories and Scene-specific Parameter Application.
*Several scenarios will be upgraded later: Cloudy Day; Ancient Architecture; Panda; Bicycle.
The AI Camera Recognizes Multiple Subjects and
Applies Localized Optimization in One Image
Cutting-edge AI algorithm instantaneously pairs subjects with their optimal camera settings according to the context of the image.
Faster and more efficient AI algorithm performance backed by an independently built-in Neural Processing Unit (NPU).
24MP Front AI Camera for the Perfect Selfie
The Honor 10 takes selfies seriously.
The result is a selfie that is sharp, focused and beautifully lit - professional yet natural.
AI Portrait Mode
Authentic bokeh is the new beauty.
3D Portrait Lighting
The Honor 10 comes with upgraded face recognition and facial modeling.
Plus, the AI-powered system creates the professional studio lighting effects.
AI-enabled Front Camera:
Any Lighting Condition is Perfect Lighting
The enhanced light-sensitive sensor in combination with 4-in-1 light-fusion technology produce sharp and focused pictures even in low light.
Ultra-fast Face Unlock
Ultrasonic Under-glass Fingerprint Sensor
The ultrasonic fingerprint sensor under the glass enables fast phone unlock, even with wet hands.
Automatically reduced background noise.
Increased volume for whispers under quiet ambience.
Honor SuperCharge - Lightning Speed, Safety Guaranteed
3,400mAh large battery, charging to 50% in 25 minutes*.
* Data based on Honor lab test. Battery life may vary based on usage patterns and network conditions. 3400 mAh is typical value.
Stronger and Smarter Core - AI Powered by Independent NPU
Faster, stronger, and seamless smartphone experience.
NPU built-in to constantly learn about your usage behavior.
*Product pictures and display contents on the above pages are provided for reference only. Actual product features and specifications (including but not limited to appearance, color, and size), as well as actual display contents (including but not limited to backgrounds, UI, and icons) may vary.
No customer questions for the moment.